The Import PDF feature for attachments has always been great, but we wanted to give it some love and take it to the next level.

Fixes and improvements include:

This should be an excellent time-saving feature for our clients :)

Enjoy!

Paul and the Flow team

Veterans of Flow Mobile Surveying will remember the good old days, when you could change a job's pipeline stages from the jobs list.

When we updated how tables work (way back yonder), we inadvertently lost that ability.

This meant you could only update pipeline stages from within the job itself. So if you wanted to, say, update several job statuses in quick succession, you were forced to navigate into each job then back to the jobs list. And then repeat the process, etc.

Now (due to popular demand) we've restored this beloved feature back to it's former glory. You can update job statuses with ease via the jobs list itself. Simply select the relevant pipeline from the dropdown then tap the stage you want to update, and select the desired status, as shown below. Yippee!

For the past year, we've been developing our second product, Dutyholder.ai —designed to help Duty Holders track and remediate their asbestos risks.

Using advanced AI technology, Dutyholder.ai creates an instant asbestos register from just the asbestos survey PDF reports. No spreadsheet data loaders needed.

Until now, we've been a bit hazy on the details of how this works. So here's a full walkthrough showing the process from start to finish.

If any of your Dutyholder clients are interested in learning more, they can find more details on our website here:

Until now, importing data into your Flow Mobile Surveying reports has been a manual process.

The lack of an Import Data feature has been frustrating for some new clients switching from other software providers. Inevitably, this meant adding data one item at a time by hand.

The same goes for reinspections. If you had data from the previous inspection in a spreadsheet format, there was no reasonable way to get it into your reinspection reports.

Our new Import Data feature is available on the dashboard and in any section where you have multiple items.

We've made the import tool as flexible as possible. You can easily map columns on your import file to fields in your Flow Mobile Surveying reports. What's more, you can split fields, saving you even more manual work.

You can now download all media from a report from the Flow Dashboard.

This can be useful if you want to create a training document for new staff, for backup purposes or perhaps you want to create a report outside of Flow (hey, stranger things have happened!)

To use this feature, you must use either Google's Chrome or Microsoft's Edge browser.

Simply navigate to the report that you're interested in on the Flow Dashboard, and click the green Download Media button shown below.

This will create a .zip file containing all images from the report, which you can rename and save to your PC.

See our Knowledge Base article for more details and guidance:

If you have any questions or comments about this feature, ping Andrew, our Customer Success Manager, a message (andrew@flowmobile.app).

From 1st September 2026, you will no longer be able to log into different mobile devices at the same time using the same email account.

Although this will only affect a small percentage of our users (most don't share licenses), we are notifying all users of this change to avoid business disruption.

We launched our business in 2019, and we have avoided enforcing correct license usage until now. There are many reasons for this. But we have some cutting-edge features planned which require us to enforce proper behaviour.

There are some benefits to you though. The upshot of this for all Flow users is that—by having one mobile license per mobile user—you'll have more accurate auditing, our support team will find it easier to troubleshoot your issues, and when we release improved scheduling, you'll be able to manage your team more effectively.

If you'd like advice on how to keep license costs down, or to chat about your specific situation, please contact our Customer Success Manager, Andrew (andrew@flowmobile.app).

All the best,

Paul and the Flow team

Do your bigger clients struggle to manage asbestos risks across their estate?

Dumping asbestos survey reports onto a shared drive might work when you have half a dozen properties. But when you have hundreds or thousands of properties, that approach won't cut it any more.

For years, we've dreamed of a product where Duty Holders could import asbestos survey reports in any format (Flow, Alpha Tracker, TEAMS, etc), and like magic, the software would create an asbestos register.

Until recently, scanning a report and automatically extracting risks felt like Sci-fi. But now, recent the advances in Artificial Intelligence we've been able to achieve this with our new product, .

We're selling this product directly to Duty Holders —in other words, it's not part of your existing Flow package— but if you introduce us to any of your clients, it could win you brownie points by solving their admin headaches.

In future, Dutyholder.ai will remind Duty Holders when compliance tasks and re-inspections are due, so it could help you provide a slicker service and help you win more work, too.

We've heard that many surveying companies also offer "Portal Management" as a paid service for their clients, which could be another service offering for your business.

Right now, we're interested in introductions to mid-large sized commercial companies, Colleges, and Universities. Particularly those with a dedicated Compliance Manager.

We think we can help these folks the most!

By now, you're probably screaming, "Show me the Portal!" So, check out this short demo where we create a functional asbestos management portal in less than 40 seconds using only the PDF survey reports.

Drop us a message: https://flowmobile.app/contact

Or

Email paul@flowmobile.app

Are you confident in front of a camera and want some marketing exposure? Would you like to showcase your business while using Flow Mobile Surveying in your everyday work?

We're looking for a UK-based asbestos surveying company—preferably local(ish) to Newcastle Upon Tyne, although we can travel—to create a case study video for Flow Mobile Surveying.

Here's a similar video we made for our lovely client, Martin at VHS:

You'll get:

We'll cover the cost of the videographer and editing. You just need to let us tag along to one of your jobs and capture your great work.

If you're interested, drop our chief marketer, Amber, a message:(amber@flowmobile.app)

Paul

Great news, folks!

Our Legionella Risk Assessment template is now ready for testing

Does your company offer Legionella Risk Assessments? If you'd like a demo of this template, please schedule one using the link below:

Please note: Since this template is in its infancy, we are keen to gather as much feedback as possible from Legionella experts, so we really appreciate any input you can provide.

The Flow team.

These walkthrough videos —curated and delivered by Flow co-founder, Paul King— are the perfect way to learn how to use our app. They cover the same content as our online demos; everything from setting up jobs and carrying out surveys, to creating the final report.

Asbestos:

Fire Safety

HVAC

For a full list of the templates we provide, check out our report templates page