You can now manage your users and licences!
On the
Billing
page you can:
  • Adjust your licences
On the
Users
page you can:
  • Invite users
  • Change permissions and allocate licences
  • Block and Unblock users
Switching between company accounts
Users can be granted access to different companies.
For example, you may work for yourself, but also accept work as a subcontractor.
It is possible to switch between accounts on the Mobile app, or Dashboard.
Do you use subcontractors?
Please get in touch! We know that many of our customers use subcontractors in some way, we want to make it easier to create temporary accounts. Let's chaaaaat.
You mentioned a knowledgebase?
We try to keep our support articles up-to-date with every release:
Why has it taken so long to add User Management?
This is a great question. We've been trading for just over 2 years, and registration has been a relatively manual process. Our customers could get in touch to add an account, we'd change their subscription and add the user to the system. Simple.
We now have hundreds of users, and it's starting to be painful as we continue to grow. Which is generally the best time to make a change.
There's a huge advantage to doing things manually, it means we get to have
lots
more conversations with our customers. We've learned that:
  • New companies like the fact we don't have a minimum term
  • Lots of companies use subcontractors
  • Lots of surveyors work for multiple companies
These have been invaluable in creating our user management system. Also, waiting until now has allowed us to focus on making our product valuable.