Client portal
in progress
Andrew Houghton
in progress
Following a series of discovery meetings with our clients we are working with a local software company that specialise in mobile app and web platform development to progress this feature. Attached, are some mockups of some of the screens being developed (subject to change).
R
Richard Murphy
Hi Guys, any further development news on the portal?
David King
planned
Paul King
We've started planning the Client Portal over the last couple of months; we're hoping to release this feature in late 2022.
In the meantime, here's a sneak peek at the Client Portal as we explore how it could work.
D
Debbie Hales
Not a priority for us. If we offer this to our clients, it would be a chargeable service as we are then responsible for their data hosting. Most clients have their own data storage and should be responsible for maintaining it.
Being able to copy rooms/premises and have the sample numbers autogenerate the next available number is a far higher priority for us :)
Paul King
Hi Debbie, thanks for your feedback.
We have a few clients who plan to use the Client Portal as an extra stream of monthly revenue. We have other clients who plan to offer it for free as part of their service. So it's an important feature for many of our clients.
WRT your feature requests, you can follow our progress below:
- Copy room (this is high on our roadmap).
- Auto-generate next sample ID (this is a multi-faceted issue and we have a few plans to tackle this).
Paul King
Several of our clients have mentioned that having a client portal is a prerequisite for specific projects. Since it's a feature our competitors tend to have, and it potentially impacts our client's top line, we should prioritise this feature.
David King
under review